Before delivery
- Keep your prescription and insurance details available.
- Confirm the delivery address and best contact number.
- Prepare a clear, accessible area for the equipment.
Patient & caregiver resources
Practical guidance for care at home.
Simple preparation and clear education can help equipment delivery, setup, and daily use go more smoothly.
At setup
- Ask the technician to demonstrate safe operation.
- Make sure the patient and caregiver understand routine care.
- Keep supplied instructions with the equipment.
Ongoing safety
- Use equipment only as directed by your healthcare professional.
- Do not alter or repair equipment yourself.
- Call us if equipment is damaged or not operating as expected.
For a medical emergency, call 911.
For equipment-related after-hours support, call U.S. Medical Equipment. Availability is provided 24 hours a day, 7 days a week.
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Not sure which equipment you need?
Our team can help you understand the next step.